SHIPPING

SHIPPING POLICY

Laureate Diamonds offers secure and insured shipping exclusively to countries within Asia. All orders are carefully packaged to ensure the safety and pristine condition of your jewelry upon arrival.

  • Shipping Time: Standard delivery takes 10-15 business days, depending on your location. Custom or bespoke pieces may require additional time.

  • Shipping Costs: Shipping charges are calculated based on your location and will be displayed at checkout.

  • Order Tracking: Once your order is shipped, a tracking number will be provided to monitor your package.

RETURNS

RETURN POLICY

We aim for complete customer satisfaction and offer a 30-day return or exchange policy for eligible items.

30 DAYS TO RETURN

Eligible Returns: Items must be unworn, undamaged, and returned in their original packaging. Custom or bespoke designs are non-refundable.

Return Process: To initiate a return, contact our support team within 30 days of receiving your order. Return shipping fees are the responsibility of the customer unless the item is defective.

Refund Timeline: Refunds are processed within 10-15 business days after the returned item has been inspected and approved.